FAQ Video:What is POPStation?
- What is POPStation?
- How does POPStation work?
- Why use the POPStation?
- Which retailers offer delivery to the POPStation?
- Do I have to pay to collect my parcel at the POPStation?
- Where are the POPStations located?
- What other functions does the POPStation offer?
- Can I direct my other SingPost mails, Registered Articles and parcels into the POPStation?
- Can I still use POPStation if I do not have a hand phone or tablet?
- How do I register for a POPStation account?
- How big are your lockers?
POPStation mobile app
- What can I do with this App?
- How do I view my parcel history through POPStation?
- What is "Air Unlock"?
- I entered the tracking number but I encountered errors. What should I do?
- I entered a tracking number but the information about my item is incorrect. Who should I contact?
- How do I search for locations of POPStations on the app?
- How do I remove the POPStation mobile app from my device?
- Why can’t I install POPStation mobile app on my device?
- Where can I obtain the QR Code / PIN number to unlock the POPStation locker?
- How do I use “Air Unlock”?
- The “Air Unlock” function is not enabled on my mobile device, how can I enable it?
- Would another POPStation user be able to “Air Unlock” my locker?
- Can I edit my account information or change my password on the POPStation mobile app?
- Can I change my SMS and email contacts in my account?
- Which phones and devices are compatible with POPStation mobile app?
- Do I need to be connected to Internet in order to use the mobile app?
- How do I know when a new version of the app becomes available?
- POPStation mobile app doesn’t seem to work. What can I do?
- Who do I contact if I have a question about the app?
- By downloading the app, am I signing up to anything?
- What is Rent-A-POP?
- Who can Rent-A-POP?
- How can I rent a locker?
- Do I need to register for a POPStation account to rent a locker?
- What are the locker sizes that are available for rental?
- What if my item cannot fit into any of the locker sizes available?
- What if my item cannot fit into the locker I’ve rented?
- How many days can I rent a locker for?
- How many lockers can I rent?
- How do I make payment for Rent-A-Pop?
- Do all POPStations offer Rent-A-POP service?
- Can I use a locker for multiple recipients within the rental period?
- What will happen to my item if it is not collected?
- How does the recipient know that I have dropped off the parcel in the locker?
- What if all the lockers are unavailable at the POPStation? How can I drop off my parcel?
- How much time do I have to drop off my parcel after I have rented it?
- Can my recipient authorize someone to collect the item on his/her behalf?
- How much does it cost to rent a locker?
- How do I collect my parcels from the POPStation?
- Do I need to register for a POPStation account to deliver my parcel to a POPStation?
- Why do I receive an email on my POPStation account? What can I do with it?
- I did not choose to collect my parcel at the POPStation. Why did I receive a Delivery Notification to do so?
- How much time do I have to collect my parcel from the POPStation?
- Can I authorise someone to collect my parcel?
- Can I collect my parcels if I do not have a smart phone?
- I have received an email notification to collect my parcel from POPStation, however it does not have a QR Code. Can I still collect my parcel from POPStation?
- What should I do if the locker door does not open after I have entered the PIN?
- How do I return my parcel at the POPStation?
- Do I need to register for a POPStation account to return my parcel?
- Can I return my parcel at any POPStation?
- Can I return my parcel at Singpost Posting Boxes?
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